Position Summary
The District Manager is responsible for overseeing multiple bakery locations, ensuring operational excellence, brand consistency, and outstanding guest experiences. This role provides leadership and support to Bakery Managers and their teams while driving sales growth, operational performance, and team development across the district.
The ideal candidate is a strong leader who thrives in a fast-paced environment, enjoys coaching teams, and is passionate about delivering an exceptional guest experience while upholding the standards of the Nothing Bundt Cakes brand.
Key Responsibilities
Operational Leadership
- Oversee daily operations of multiple bakery locations within the district.
- Ensure all bakeries follow brand standards, operational procedures, and food safety guidelines.
- Monitor bakery performance including sales, labor, food cost, and operational metrics.
- Conduct regular bakery visits to coach teams and ensure operational excellence.
Team Development
- Recruit, train, and develop Bakery Managers and leadership teams.
- Provide ongoing coaching and performance feedback.
- Support leadership development and succession planning within the district.
- Foster a positive, team-oriented culture focused on accountability and results.
Sales & Business Growth
- Drive sales performance and local marketing initiatives.
- Partner with bakery teams to identify opportunities to increase traffic and guest engagement.
- Monitor performance metrics and implement strategies to improve results.
Guest Experience
- Ensure every bakery consistently delivers a warm, welcoming guest experience.
- Review guest feedback and implement improvements to maintain high satisfaction scores.
- Lead initiatives to maintain strong OSAT (Guest Satisfaction) performance.
Operational Planning
- Support bakery teams with production planning, inventory management, and staffing.
- Ensure bakeries are prepared for seasonal promotions, holidays, and high-volume periods.
- Collaborate with leadership to execute company initiatives and operational improvements.
Qualifications
- 3+ years of multi-unit management experience (restaurant, retail, or hospitality preferred)
- Strong leadership and team development skills
- Proven ability to drive sales and operational performance
- Excellent communication and organizational skills
- Ability to analyze reports and operational metrics
- Willingness to travel regularly between bakery locations
Preferred Qualifications
- Experience in bakery, restaurant, or franchise operations
- Experience managing multiple locations
- Passion for hospitality and guest experience
Physical Requirements
- Ability to stand and walk for extended periods during bakery visits
- Ability to occasionally lift up to 25 pounds
- Ability to travel between bakery locations as needed
What We Offer
- Competitive salary
- Performance-based bonuses
- Leadership development opportunities
- A fun, team-oriented culture
- The opportunity to grow with a rapidly expanding brand
About Nothing Bundt Cakes
At Nothing Bundt Cakes, we believe in bringing joy to our guests through delicious cakes and warm hospitality. Our bakeries are known for their welcoming atmosphere, exceptional guest service, and commitment to quality. Our team members play a key role in creating memorable experiences for every guest who walks through our doors.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes®.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
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